Effective Date: January 7th 2026
Welcome to Globegenix. By accessing, browsing, and using this website or booking services through us, you agree to comply with and be bound by the following terms and conditions. These Terms and Conditions govern your use of our services, and by engaging with our platform, you agree to all terms herein. If you disagree, please refrain from using our services.
1. Definition
1.1 "Globe Genix," "we," "us," or "our" refers to Globe Genix and its affiliated companies.
1.2 "Customer," "you," or "your" refers to any person accessing or using our platform.
1.3 "Service" refers to any travel-related products or services offered by Globe Genix.com.
2. General Use of Website
2.1 Eligibility: You must be 18 years or older to use our services.
2.2 Accuracy of Information: You agree to provide accurate, current, and complete information during any booking or registration process.
2.3 Prohibited Activities: You may not use the website for unlawful purposes, including but not limited to fraud, abuse, or unauthorized access.
3. Booking Terms
3.1 Accuracy of Information: While we strive to provide accurate descriptions and details, we cannot guarantee that all information is error-free. We reserve the right to correct any errors.
3.2 Payment: Full payment or a deposit is required at the time of booking. Payments must be made using accepted payment methods on the website.
3.3 Refunds and Cancellations: Refunds are subject to the specific cancellation policies of the service provider (hotels, airlines, etc.). Please review cancellation policies at the time of booking.
3.4 Disputes: If a dispute arises regarding your booking, we reserve the right to investigate and make a final decision based on our Terms and Conditions and evidence provided.
4. Points and Rewards Program
4.1 Earning Points: Points are earned based on eligible bookings. Certain exclusions apply.
4.2 Redemption: Points may only be redeemed for services available on the platform. Points are non-transferable and cannot be redeemed for cash.
4.3 Expiration: Points will expire if unused within 12 months of earning.
5. Liability
5.1 Third-Party Services: We act as an intermediary between customers and service providers. We are not responsible for the acts, errors, or omissions of third parties, including airlines, hotels, and cars.
5.2 Limitations: We shall not be liable for any direct, indirect, or consequential damages resulting from the use of our services.
5.3 Force Majeure: We are not responsible for failure or delays caused by acts of God, natural disasters, strikes, wars, or any events beyond our reasonable control.
6. Customer Support and Dispute Resolution
6.1 Support: Our 24/7 customer support team is available to assist with any queries. Contact us at contact@globegenix.com
6.2 Dispute Resolution: Any disputes must first be directed to our customer support. If unresolved, disputes will be governed by the laws of the State of Western Australia.
7. Intellectual Property
7.1 Ownership: All content, logos, and trademarks on this website are owned by Globe Genix and are protected under intellectual property laws.
7.2 Restrictions: You may not copy, distribute, or modify any part of our website.
8. Data Privacy
8.1 Collection: We collect personal information for the purpose of providing services.
8.2 Use: Your data will be used in accordance with our Privacy Policy.
8.3 Security: While we implement reasonable security measures, we cannot guarantee the absolute security of your information.
9. Changes to Terms and Conditions
Globe Genix reserves the right to amend these Terms and Conditions at any time. Changes will be posted on the website and will become effective immediately.
10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, don't hesitate to get in touch with us:
Email: contact@globegenix.com
Phone: +61 420 739 906
Address: 47 Herdsman Parade, Wembley, Perth, Western Australia 6014